Terms of Service

Welcome to Citadel. By using our services, you agree to the following Terms of Service (“Terms”). Please review them carefully before using the platform.

1. Acceptance of Terms

By accessing or using Citadel (the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should discontinue use of the Service.

2. Account Registration

To access certain features, you may be required to create an account (“Account”). You agree to provide accurate, complete, and current information during registration and to keep it updated.

You are responsible for safeguarding your login credentials and all activity that occurs under your Account.

3. Account Security and Access

Each Account is intended for individual use and must not be shared with others. You are responsible for maintaining the confidentiality of your credentials and for any activity under your Account.

If you believe your Account has been accessed without authorisation, please contact us immediately at support@citadel.re.

We may temporarily suspend or permanently terminate Accounts where unauthorised access, account sharing, or misuse is reasonably suspected.

4. Permitted Use

You agree to use Citadel solely in compliance with all applicable laws and these Terms. You must not use the Service to engage in or promote illegal, harmful, or disruptive activities.

5. Suspension or Termination

We reserve the right to suspend or terminate your access to the Service if your actions are found to violate these Terms, applicable law, or otherwise pose a risk to the integrity, security, or reputation of Citadel or its users.

Where reasonable, we will provide notice prior to suspension or termination, except in cases requiring immediate action to protect users or systems.

6. Changes to the Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date. Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms.

7. Contact Us

If you have any questions or concerns about these Terms, please contact our team at: 📧 support@citadel.re

8. Acknowledgement

By creating an Account or using Citadel, you confirm that you have read and understood these Terms and agree to comply with them.